Returns, Refunds & Cancellations

1. Return Eligibility

Customers may request a return within 30 days of receiving their order, subject to the conditions outlined in this policy and applicable consumer protection laws.

To be eligible for a return, products must be unused, unopened, and in their original condition and packaging, with seals intact where applicable.

Due to the nature of fragrance products and for hygiene and product-safety reasons, opened, used, or tampered-with products may not be eligible for return unless they are damaged, defective, incorrect, or otherwise covered by applicable law.

Please contact SUMMERSTUFF.MARINE before returning any item to receive return instructions. Returns sent without prior contact may take longer to process.

2. Return Shipping Costs

For returns due to a change of mind or personal preference, customers are responsible for return shipping costs, including any applicable international shipping charges, where permitted by law.

If an item arrives damaged, defective, or incorrect due to our error, please contact us with your order number and clear photographs of the product and packaging. SUMMERSTUFF.MARINE will arrange or cover reasonable return shipping costs for verified cases, subject to applicable law.

Please do not ship fragrance products internationally before contacting us, as certain fragrance products may be subject to carrier restrictions or special shipping requirements.

3. Refunds

Approved refunds will be processed to the original payment method after the returned item has been received and inspected, subject to applicable consumer protection laws.

Original shipping fees, customs duties, import taxes, and other charges may not be refundable where permitted by law. Any mandatory statutory refund rights will take precedence over this policy.

4. Order Cancellations

Customers may request cancellation before their order has been fulfilled for shipping. Cancellation requests cannot be guaranteed once an order has been packed for dispatch or handed over to the carrier.

Please contact SUMMERSTUFF.MARINE as soon as possible if you wish to cancel an order. If the order has already been dispatched, the return policy will apply, subject to applicable law.

5. International Orders

International returns may involve additional shipping costs, customs procedures, carrier restrictions, and delivery delays. Some fragrance products may have specific shipping requirements, depending on their ingredients and the carrier's rules.

Customers must contact SUMMERSTUFF.MARINE before sending any international return. Please follow the return instructions provided to help ensure the product can be transported safely and legally.

Import duties, taxes, and other charges are generally determined by the destination country and may not be refundable by SUMMERSTUFF.MARINE, except where required by law.

This policy does not limit any mandatory rights available to customers under the consumer protection laws applicable to their purchase.